The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Identify products or services that would benefit from a focused sales approach
|
|
Appropriate products and services are identified on the basis of customer needs, particularly where the needs are not adequately met by current approaches Completed |
Evidence:
|
Ideas for a special approach to selling these products and services and satisfying customer needs are generated and discussed with colleagues and selected customers Completed |
Evidence:
|
Checks are carried out to identify if sales enquiries are within staff personal authorities and, where not, referred to appropriate personnel Completed |
Evidence:
|
Develop approach to selling the product or service
|
|
Possible product or service selling approaches are selected discussed with others, developed and revised with the most useful approach selected for a trial Completed |
Evidence:
|
Checks are undertaken to see that the selling approach complies with organisation policy and procedures and relevant legislation Completed |
Evidence:
|
Selling script is developed and salespeople trained in the approach for the intended market segment Completed |
Evidence:
|
Pilot the approach
|
|
Selling approach is trialled and reviewed based on results of the pilot Completed |
Evidence:
|
The approach is documented and presented to appropriate personnel for approval Completed |
Evidence:
|
Evaluate approach
|
|
Criteria for evaluation of the selling approach are developed Completed |
Evidence:
|
Sales and other relevant data are collected and plan is evaluated on the basis of data Completed |
Evidence:
|
Results are documented and used to determine future sales strategies Completed |
Evidence:
|